Payment and dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries:
Belgium, Bulgaria, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Aland Islands), France (except overseas territories and departments), Greece (except Mount Athos), United Kingdom (except Channel Islands), Ireland, Italy (except Livigno and Campione d'Italia), Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except non-European areas), Austria, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Czech Republic, Hungary, Cyprus (except northern part).
Dispatch shall not be made to the German or other foreign Islands.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 4,99 € per order.
From an order value of 75,00 € onwards, we deliver shipments free of cost.
Deliveries to foreign countries:
We charge a flat shipping fee of 7,99 € per order.
From an order value of 75,00 €, we deliver shipments to foreign countries free of cost.
Deliveries to Switzerland:
We charge a flat shipping fee of 15,- € per order.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 3 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via credit card
- Payment via PayPal
- Payment via amazon payments
- Payment via Giropay
- Payment via Apple Pay
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
Our bank account:
Bank: Nationalbank Essen
Konto Inhaber: ALLDOCK GmbH
IBAN: DE32 3602 0030 0006 7551 27
In case of questions, please contact us at the contact details mentioned in the Legal Notice.