Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Belgium, Bulgaria, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Aland Islands), France (except overseas territories and departments), Greece (except Mount Athos), Ireland, Italy (except Livigno and Campione d'Italia), Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except non-European areas), Austria, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Czech Republic, Hungary, Cyprus (except northern part).

Shipping to German and foreign islands is excluded.


Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 4,99 € per order.
From an order value of 75,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge a flat shipping fee of 7,99 € for deliveries to foreign countries.
From an order value of 75,00 €, we deliver shipments to foreign countries free of cost.

Deliveries to Switzerland:

We charge a flat shipping fee of 15,- € per order.

   Important Brexit-Note: No shipments to the United Kingdom.


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 3 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

  • Prepayment via transfer


via PayPal:

  • Payment via PayPal
  • Payment via PayPal Express
  • Payment via credit card
  • Payment by SEPA direct debit


via Mollie:

  • Payment via Sofortüberweisung [immediate transfer]
  • Payment via credit card
  • Payment via giropay
  • Payment via Apple Pay
  • Payment via IDEAL
  • Payment via Bancontact
  • Payment via EPS


Our bank account:

Bank: Nationalbank Essen
Konto Inhaber: ALLDOCK GmbH
IBAN: DE32 3602 0030 0006 7551 27
BIC: NBAGDE3E

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

The shipping costs can only be calculated once the item is in the basket.